Privacy Policy

Audie ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website audie.ai and use our services.

1. Information We Collect

Information You Provide

• Account Information: Name, email address, password, and profile details
• Payment Information: Billing address, payment card details (processed by our payment providers)
• Content: Text, manuscripts, and other content you upload for audiobook creation
• Communications: Messages you send us, feedback, and support requests

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Cookies and Tracking: We use cookies, pixels, and similar technologies to collect data about your browsing activities
• Location Data: General geographic location based on IP address

Information from Third Parties

We may receive information about you from third parties including social media platforms, marketing partners, data brokers, and publicly available sources to supplement our records and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications, newsletters, and marketing materials
• Personalize your experience and deliver targeted advertising
• Analyze usage patterns and optimize our platform
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Create aggregated and anonymized data for business purposes

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

Business Partners and Affiliates

We share information with our business partners, affiliates, and strategic partners who offer products or services that may interest you. This includes sharing your contact information with partners like ElevenLabs and other AI voice technology providers for marketing and promotional purposes. By using our Service, you consent to such sharing.

Service Providers

We share data with third-party vendors who perform services on our behalf, including payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Advertising and Analytics Partners

We share information with advertising networks, analytics providers, and social media platforms to deliver targeted advertisements and measure their effectiveness. These partners may combine our data with information from other sources.

Data Monetization

We may share aggregated, de-identified, or anonymized information with third parties for commercial purposes, including market research, advertising, and data analytics. This data cannot reasonably be used to identify you personally.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred or disclosed as part of that transaction. The acquiring entity may use your information as described in this policy.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our Service
• Deliver personalized advertising
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.

5. Third-Party Links and Services

Our Service may contain links to third-party websites and integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Even after you close your account, we may retain certain information for legitimate business purposes, legal compliance, dispute resolution, and enforcement of our agreements.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Marketing Communications

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails. Note that you may still receive transactional or service-related communications.

California Residents (CCPA)

California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the "sale" of personal information. To exercise these rights, contact us at privacy@audie.ai. Note that sharing data with partners as described above may constitute a "sale" under California law.

European Residents (GDPR)

If you are in the European Economic Area, you have rights including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing includes consent, contract performance, legitimate interests, and legal obligations. Contact us to exercise these rights.

Do Not Track

Our Service does not currently respond to "Do Not Track" browser signals.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws. By using our Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@audie.ai
Website: audie.ai